DonDominio

How do I upload my website via FTP?

It is possible to upload the files that make up a website to the FTP space of our web hosting, through an "FTP client".

Most common FTP clients

Windows
  • FileZilla (Free)
  • CuteFTP
  • FlashFXP
Mac
  • FileZilla
  • Cyberduck
  • Transmit
Linux
  • FileZilla
  • lftp (command line)

How can I obtain my data to connect to the FTP?

We will find the FTP access credentials in the "FTP" section of the hosting management panel.

FTP Section

The data we will need to access via FTP are: - FTP Server: ftp.yourdomain.com (Or use generically: ftp.dondominio.com ) - FTP User: ftp.yourdomain.com - FTP User Password (you can obtain or create a new password by editing the FTP user, clicking the "three dots" button, and selecting the "Edit" option)

You must replace the value yourdomain.com with the domain you have registered.

Where should I upload my website files?

By default, we must upload the files and directories that form our website within the "public" directory that we will see when accessing the FTP (if we don't see it or have mistakenly deleted it, we can recreate it manually).

FTP Section

If the website needs to function from a subdomain (subdomain.yourdomain.com) we will have to upload the files to the directory to which the subdomain points.

FTP Section

If the website will function from a subdirectory (www.yourdomain.com/subdirectory/), we simply need to upload it to the specific subdirectory, for example: /public/subdirectory/. It is important to note that in this case the subdirectory would need to be created within public.

FTP Section

Important!

For the page content to display you must upload a file named "index.html", "index.htm", "index.php", etc... the word index must be in lowercase.

If you have just registered the domain or have made a DNS change there is a DNS propagation period across the network. This process can take up to 48 hours depending on the extension. While the DNS propagation is taking place, it is likely that you will not be able to access via FTP.

Frequent Questions

Why DonDominio?

At DonDominio, we offer you over 20 years of experience in the domain registration, hosting, email, and SSL certificates sector.

We have specialized technical support and advanced tools for businesses, agencies, and resellers.

Additionally, we have multiple layers of security, continuous monitoring, redundancy systems, and proprietary technology designed to ensure the availability, integrity, and protection of data.

How do I know if a domain is available?

You can find out if a domain is available through a search in our search engine.

How can I register a domain with DonDominio?

Registering a domain at DonDominio is a simple process. Enter the name you want in our search engine to check if it is available, select the appropriate extension, complete the registration, and make the payment.

If you are not sure about the name you want to register, but have an idea in mind, you can activate the AI search in our search engine. In seconds it will provide you with various name options that fit your project.

Once registered, the domain will be linked to your account, and you can use it for a website, email, or any digital project.

How can I create my website?

Steps to create your project at DonDominio:

  1. Search and register a domain for your project.
  2. Create your website and email accounts with our hosting plans.
  3. Protect your project by adding an SSL certificate.
Do you offer specialized technical support?

We have a specialized technical support department with over 20 years of experience in resolving technical issues. All our support agents are real people; we do not use chatbots or AI agents to handle inquiries.

Do I have any benefits as a DonDominio client?

As a DonDominio client, you will have access to special discounts based on the volume of domains you manage.
For more information about this type of discount, check the volume discounts section.

Additionally, you have at your disposal our reseller services which include: developer API, white label panel, and compatibility with WHMCS.

Start your website today

Buy your ideal domain and start your project with a few clicks

Search my domain