Abuse and Complaint Reporting
Contact information for individuals/companies
If you would like to submit issues regarding abuse of our services including, but not limited to: illegal activity, child abuse or exploitation, spam, malware, phishing, hacking, trademark or copyright infringement, or cyber-crime; please submit your issue to
Our abuse team will review and investigate all issues received, after confirmation of receipt, for validity and will take appropriate action. We may request more information from you to determine the validity of the complaint.
When we receive a message about a possible abuse we will proceed to check it as soon as possible and will implement the required measures to stop the attack. In most cases we do the following steps, but they may change depending on the reported activity:
- Check the abuse report and verify that the reported activity is being done
- Advice the customer who manage the domain / hosting
- Within a maximum period of 48 hours we proceed to block the fraudulent site until the issue is solved
- After solving the issue we will be monitoring the site to be sure that the reported activity does not start again
We use an internal ticketing system with a unique ID for every abuse report received.
Copyright infringement messages will be forwarded to the customer who manage the domain.
It is possible to contact the domain Owner or Admin contact using our contact form
Contact information for individuals/authorities
Complaints can be sent by authorities using the following contacts points:
- Email:
- Phone: +34 871 98 63 87
* Only e-mails and calls made by official authorities will be reviewed.
Frequent Questions
Why DonDominio?
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At DonDominio, we offer you over 20 years of experience in the domain registration, hosting, email, and SSL certificates sector.
We have specialized technical support and advanced tools for businesses, agencies, and resellers.
Additionally, we have multiple layers of security, continuous monitoring, redundancy systems, and proprietary technology designed to ensure the availability, integrity, and protection of data.
How to I know if a domain is available?
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You can find out if a domain is available through a search in our search engine.
How can I register a domain with DonDominio?
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Registering a domain at DonDominio is a simple process. Enter the name you want in our search engine to check if it is available, select the appropriate extension, complete the registration, and make the payment.
If you are not sure about the name you want to register, but have an idea in mind, you can activate the AI search in our search engine. In seconds it will provide you with various name options that fit your project.
Once registered, the domain will be linked to your account, and you can use it for a website, email, or any digital project.
How can I create my website?
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Steps to create your project at DonDominio:
- Search and register a domain for your project.
- Create your website and email accounts with our hosting plans.
- Protect your project by adding an SSL certificate.
Do you offer specialized technical support?
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We have a specialized technical support department with over 20 years of experience in resolving technical issues. All our support agents are real people; we do not use chatbots or AI agents to handle inquiries.
Do I have any benefits as a DonDominio client?
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As a DonDominio client, you will have access to special discounts based on the volume of domains you manage.
For more information about this type of discount, check the volume discounts section.
Additionally, you have at your disposal our reseller services which include: developer API, white label panel, and compatibility with WHMCS.