Help center & technical support
Domains
Web hosting
Customer area
SSL Certificates
Electronic Mail
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Glossary of Terms
Featured questions
- Can I contract more email addresses apart from those that I have with my plan?
- Can I filter the SPAM or eliminate it?
- Could the owner-registrar of the domain lose ownership of same?
- How can I contact technical support?
- How can I create mail redirections and aliases?
- How can I read email via the website?
- How can I register a domain?
- How do I access my DonDominio user account?
- How do I configure mail account in Mail?
- How do I configure mail account in Microsoft Outlook?
- How do I configure mail account in Mozilla Thunderbird?
- How do I configure mail accounts in Outlook Express?
- How do I create a user account on DonDominio?
- How do I create email accounts?
- How do I modify my email accounts?
- How do I upload my website via FTP?
- How long does it take to register a domain?
- How to buy a web hosting service?
- I have contracted my domain name but I try to access via Web and it doesn’t work. Why not?
- I have domains with several registrars. What advantages do I have by transferring them?
- I want to register a domain that has just expired. When does a registered domain become fully available?
- My domain redirection is not working, why is it happening?
- Steps to transfer a .com, .net, .org, .info or ngtld domain
- Steps to transfer a .es, .com.es, .nom.es or .org.es domain
- The transfer of my domain couldn’t be done. Have I lost my domain?
- What are FTP accounts used for?
- What are the DNS of DonDominio?
- What do I do if I have problems deleting FTP folders?
- What does a domain transfer mean?
- What is a sub-domain?
- What is MySQL?
- What is the Auth-code? How do I obtain it?
- What is the FTP?
- What is the price of registering a domain?
- What is the solution to a full mailbox?
- What is Web Hosting?
- What payment methods do you accept?
- When my products are about to expire, will I be warned in advance?
- When will my domain be active?
- Where can I find my invoices?
If you can not find answer in our help guides, you can contact us, and we will assist you.
Other resources
Frequent Questions
Why DonDominio?
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At DonDominio, we offer you over 20 years of experience in the domain registration, hosting, email, and SSL certificates sector.
We have specialized technical support and advanced tools for businesses, agencies, and resellers.
Additionally, we have multiple layers of security, continuous monitoring, redundancy systems, and proprietary technology designed to ensure the availability, integrity, and protection of data.
How do I know if a domain is available?
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You can find out if a domain is available through a search in our search engine.
How can I register a domain with DonDominio?
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Registering a domain at DonDominio is a simple process. Enter the name you want in our search engine to check if it is available, select the appropriate extension, complete the registration, and make the payment.
If you are not sure about the name you want to register, but have an idea in mind, you can activate the AI search in our search engine. In seconds it will provide you with various name options that fit your project.
Once registered, the domain will be linked to your account, and you can use it for a website, email, or any digital project.
How can I create my website?
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Steps to create your project at DonDominio:
- Search and register a domain for your project.
- Create your website and email accounts with our hosting plans.
- Protect your project by adding an SSL certificate.
Do you offer specialized technical support?
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We have a specialized technical support department with over 20 years of experience in resolving technical issues. All our support agents are real people; we do not use chatbots or AI agents to handle inquiries.
Do I have any benefits as a DonDominio client?
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As a DonDominio client, you will have access to special discounts based on the volume of domains you manage.
For more information about this type of discount, check the volume discounts section.
Additionally, you have at your disposal our reseller services which include: developer API, white label panel, and compatibility with WHMCS.