DonDominio

General Terms and Conditions of Contract

Rev: 3-20260618
IMPORTANT NOTICE: The translated versions of the contracts and legal policies are provided solely as a convenience to facilitate reading and understanding of the Spanish versions. The objective of providing translations of contracts and legal policies is not to create a legally binding contract, and not be a substitute for the legal validity of the Spanish versions. In the event of any dispute or conflict, the Spanish versions of the contracts and legal policies will under all circumstance govern our relationship and prevail over the terms in any other language.

The present General Terms and Conditions of Contracting, together with the Specific Conditions that may be established in each case, regulate the service provision relationships arising between SOLUCIONES CORPORATIVAS IP, S.L. (hereinafter identified by the trademark "DonDominio"), and those third parties who electronically contract the services that DonDominio offers under the domain and/or subdomains of "dondominio.com", (hereinafter, the "Services").

SOLUCIONES CORPORATIVAS IP, S.L., is a commercial entity with registered office at C/ Menestrals, 14, CP 07500, Manacor, Illes Balears, (Spain), incorporated as a Limited Liability Company for an indefinite period in Palma de Mallorca before the Notary Mr. Víctor Alonso-Cuevillas Sayrol and registered in the Commercial Registry of Baleares, Volume 2120, Folio 0, Book 173, Sheet PM-50105.

These General Terms may refer to a “party” or to the “parties” to designate individually or jointly to DonDominio and the Client. For all purposes, Spanish will be considered the official language of these General Terms and Conditions of Contracting as well as the Specific Conditions that apply in each case. These General Terms and Conditions of Contracting and the Specific Conditions that apply in each case will be permanently available on the website www.dondominio.com.

1. Acceptance of General and Specific Conditions.

1.1. Activating the "Pay Purchase" button through either DonDominio's website or the Control Panel attributes you the status of "Client" and expresses your full and unconditional acceptance of these General Terms and Conditions of Contracting and the Specific Conditions of the requested Services, in the version that DonDominio makes available to you electronically prior to the activation of said button.

1.2. We kindly ask you to read carefully the Specific Conditions of the service you choose before contracting any of the services we offer on this website, including the technical, operational, and functional features of the services, as well as the applicable rates in each case.

2. Purpose and scope of contracting.

2.1. These General Terms regulate the contractual terms of the provision of Services and the consideration due by the Client to DonDominio, as well as the use of the Services by the Client. The provision of the Services will be carried out through the acquisition, disposition, organization, use, and management by DonDominio of the necessary technical, human, and operational resources and always as a consideration to the current prices at each moment.

2.2. DonDominio provides hosting or storage services for websites and communications (email), mediation services for the registration of domain names, and provision of SSL security certificates. Unless expressly stated otherwise, all Services offered by DonDominio will be governed by the General Conditions set forth herein and by the Specific Conditions that apply to each of the Services.

2.3. Mediation services for the registration of domain names will be provided subject to the 'Registration Data Policy' of ICANN, in effect from 21-02-2024, and to the Specific Conditions that develop it.

3. Contracting.

3.1. Services may be contracted by individuals of legal age and legal entities. In the case of a legal entity, the contracting of the Services must be carried out by a proxy or legal representative of the company, duly authorized. Individuals must prove they are of legal age.

3.2. The Client is responsible for ensuring that the data provided during the registration or contracting process of the Services is accurate and truthful, committing to communicate any modification or inaccuracy to DonDominio, especially the information necessary for managing the contracted service. The Client may modify the data provided at any time from the control panel associated with their user account.

3.3. DonDominio reserves the right to accept or reject any contracting if it finds that the data provided is false or inaccurate, the request may damage DonDominio's image, or the applicant has pending payment for any other previously contracted service with DonDominio.

3.4. The contracting will be deemed accepted by DonDominio when the applicant receives confirmation of it or when DonDominio activates the contracted Services.

4. Rights and Obligations of DonDominio.

4.1. DonDominio undertakes to provide the Services in accordance with the terms established in the Conditions of Contracting and to have the necessary technical means to guarantee the uninterrupted provision of the Services.

4.2. Similarly, DonDominio will strive to activate the Services at the time and conditions agreed upon in the applicable Specific Conditions, but will not be responsible for circumstances or events beyond its control, such as delays or malfunctions attributable to third parties operators, acts or omissions by domestic or international Authorities or oversight bodies and acts of god or force majeure.

4.3. On the other hand, DonDominio shall have the right to charge the Client the price for the provision of the Services; to require the Client, at any time, to provide a guarantee or make a bank deposit to secure the obligations assumed by the Client during the term of the service contracting conditions, to introduce technological changes or improvements to the Services provided and to interrupt these to perform all necessary and/or convenient tasks to carry out improvements and/or restructurings in it, as well as to carry out maintenance operations, which will be notified to the Client, to the extent possible and with reasonable notice.

Frequent Questions

Why DonDominio?

At DonDominio, we offer you over 20 years of experience in the domain registration, hosting, email, and SSL certificates sector.

We have specialized technical support and advanced tools for businesses, agencies, and resellers.

Additionally, we have multiple layers of security, continuous monitoring, redundancy systems, and proprietary technology designed to ensure the availability, integrity, and protection of data.

How do I know if a domain is available?

You can find out if a domain is available through a search in our search engine.

How can I register a domain with DonDominio?

Registering a domain at DonDominio is a simple process. Enter the name you want in our search engine to check if it is available, select the appropriate extension, complete the registration, and make the payment.

If you are not sure about the name you want to register, but have an idea in mind, you can activate the AI search in our search engine. In seconds it will provide you with various name options that fit your project.

Once registered, the domain will be linked to your account, and you can use it for a website, email, or any digital project.

How can I create my website?

Steps to create your project at DonDominio:

  1. Search and register a domain for your project.
  2. Create your website and email accounts with our hosting plans.
  3. Protect your project by adding an SSL certificate.
Do you offer specialized technical support?

We have a specialized technical support department with over 20 years of experience in resolving technical issues. All our support agents are real people; we do not use chatbots or AI agents to handle inquiries.

Do I have any benefits as a DonDominio client?

As a DonDominio client, you will have access to special discounts based on the volume of domains you manage.
For more information about this type of discount, check the volume discounts section.

Additionally, you have at your disposal our reseller services which include: developer API, white label panel, and compatibility with WHMCS.

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