DonDominio
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Reasonable use policy on services

Some features of our hosting and email plans are unlimited, however all features are subject to a reasonable use policy. This ensures that misuse or abuse of these features does not negatively affect other users of the server.

What do we mean by reasonable use?

Explanation for each of the unlimited features:

Monthly traffic

Reasonable use is defined as a monthly traffic consumption similar to the average of other hosting or mail plans of the same type.

FTP accounts

The limit defined as reasonable use for FTP accounts depends on the plan contracted, being 500 for Professional hosting and 1000 for Advanced and Corporate hosting.

Subdomains

The reasonable use of subdomains depends on the contracted plan, being 500 for Professional hosting and 1000 for Advanced and Corporate hosting.

Redirects

The limit of redirects considered as reasonable use of the service is 200 in all our hosting plans.

Restore Backups

A limit on reasonable use of the backup recovery option is set at 5 backups per month on Professional hosting and 10 backups per month on Advanced and Corporate hosting.

What happens if I exceed the reasonable usage?

If we detect a usage that exceeds this policy, we will contact you to determine the cause and seek a solution to it.

If it is not possible to solve it, we do not receive a response from you, there is a lack of cooperation or it is recurrent over time, we may be forced to limit the features of the contracted service or block access to it.

Frequent Questions

Why DonDominio?
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At DonDominio, we offer you over 20 years of experience in the domain registration, hosting, email, and SSL certificates sector.

We have specialized technical support and advanced tools for businesses, agencies, and resellers.

Additionally, we have multiple layers of security, continuous monitoring, redundancy systems, and proprietary technology designed to ensure the availability, integrity, and protection of data.

How to know if a domain is available?
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You can find out if a domain is available through a search in our search engine.

How can I register a domain with DonDominio?
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Registering a domain at DonDominio is a simple process. Enter the name you want in our search engine to check if it is available, select the appropriate extension, complete the registration, and make the payment.

If you are not sure about the name you want to register, but have an idea in mind, you can activate the AI search in our search engine. In seconds it will provide you with various name options that fit your project.

Once registered, the domain will be linked to your account, and you can use it for a website, email, or any digital project.

How can I create my website?
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Steps to create your project at DonDominio:

  1. Search and register a domain for your project.
  2. Create your website and email accounts with our hosting plans.
  3. Protect your project by adding an SSL certificate.
Do you offer specialized technical support?
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We have a specialized technical support department with over 20 years of experience in resolving technical issues. All our support agents are real people; we do not use chatbots or AI agents to handle inquiries.

Do I have any benefits as a DonDominio client?
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As a DonDominio client, you will have access to special discounts based on the volume of domains you manage.
For more information about this type of discount, check the volume discounts section.

Additionally, you have at your disposal our reseller services which include: developer API, white label panel, and compatibility with WHMCS.

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